SYSTEMS & DATA MANAGEMENT DIVISION

Annual IT Support is aimed at schools who are looking for comprehensive support either to top-up their onsite technician, or as a fully managed service - looking after all aspects of the school's IT systems and in supporting staff.

DATA & MIS MANAGEMENT

Remote technical support for all school staff
Onsite emergency support for network and server failures
User account management
Procurement assistance and consultancy
Contingency planning
E-mail system management
Onsite visits where core technical problem require
Management visits to discuss performance, projects and forward planning

ICT SUPPORT

Everything included in our CORE package, plus ..
Onsite visits to install software, update computers and maintain hardware and printers
A dedicated 'drop in session' every week with a member of our technical team being onsite
Comprehensive off-site backup, inclusive of active-monitoring
Anti-Virus system management
Management of external contractors where installation / repair is necessary
Regular server and network monitoring
Wireless network management
SIMS and FMS workstation technical support